Hub 3 Status Light - Steady Orange

[7mart17]

Hub 3 Status Light is a Steady Orange (not RED). 

  Is the Orange colour a overheat caution?   

Hub is in the shade and well ventilated. Room temperature 20 deg C.  Temperature of the top of the HUB is approx 32 deg C. 

[nodrogd]

It took 6 months for mine to fail from the orange to white to orange condition. You could actually sit & watch it slowly alternate between the two. Once it fails completely to Red, getting a replacement via the forum is pretty straightforward, as it gets escalated as a safety issue once it happens.

[Martin_N]

Hi 7mart17,

Thank you for your post and welcome to the community.

To confirm, are you having any issues with your broadband service?

^Martin

[7mart17]

Occasional VPN dropouts during video conference calls otherwise broadband behaving as expected.

Change of status colour combined with poor documentation is a concern since orange is not documented.  However, resets confirmed that the default colour isn’t a failed Red since status light flashes red during reset.

Helpdesk support was useless. 

expect the colour change is due to hardware failure of one of the colours (RGB).

[7mart17]

Thanks for the information. Assume that white is created by combining different colour sources and that the change is colour is due to a failure of a colour source.

Can change broadband supplier as Helpdesk was useless.