How can I book an engineer?

[benweller991122]

Had no end of issues with my Wi-Fi box recently in the last 3 months, recently in the last week it will not last more than 1 hour with out the flashing red doom on the box, area services are always okay when I scan, cannot get in contact with virgin to book engineer, if a human on here could point me in the right direction could help it would be appreciated 

[Vikki_M]

Hi benweller991122,

Thanks for your post and welcome to our community. 

I'm very sorry to hear about the service issues you're having.

I'll send you a private message now so I can help. 

Please look out for the envelope in the top right of the page and pop back to me when you can.