Broken outside box

[mrbrcz]

Good afternoon,

The brown box outside the house has broken and all the ethernet cables are exposed. The internet speed sometimes cuts out too. Could these be replaced please? Attached photos for reference.

Thanks,

Daniel

 

 

[Megan_L · Accepted solution]

Hi Mrbrcz!

Thanks for posting this and welcome to our Community Forums 😊
Sorry to see your brown Omni Box has had better days, we can get that sorted with an engineer visit. 

I'll need to set this up via a PM which I'll send over now.

Speak soon!

Meg

[Megan_L]

Hi Mrbrcz,

Thanks for chatting with me in our PM's, I'm glad we're getting this sorted 😁
Please let us know how the visit goes and if you need any other help!

Thanks,

Meg