on 22-06-2024 20:15
Good afternoon,
The brown box outside the house has broken and all the ethernet cables are exposed. The internet speed sometimes cuts out too. Could these be replaced please? Attached photos for reference.
Thanks,
Daniel
Answered! Go to Answer
on 25-06-2024 11:20
Hi Mrbrcz!
Thanks for posting this and welcome to our Community Forums 😊
Sorry to see your brown Omni Box has had better days, we can get that sorted with an engineer visit.
I'll need to set this up via a PM which I'll send over now.
Speak soon!
Meg
on 25-06-2024 11:20
Hi Mrbrcz!
Thanks for posting this and welcome to our Community Forums 😊
Sorry to see your brown Omni Box has had better days, we can get that sorted with an engineer visit.
I'll need to set this up via a PM which I'll send over now.
Speak soon!
Meg
on 28-06-2024 14:17
Hi Mrbrcz,
Thanks for chatting with me in our PM's, I'm glad we're getting this sorted 😁
Please let us know how the visit goes and if you need any other help!
Thanks,
Meg