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Box auto shutdown when using apps

Dani_
Joining in

Hi

Everytime we select apps via our box (Netflix or Prime) our Virgin TV connection shuts down, this happens consistently

please help 

1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

You mention a "Virgin TV connection" - which type of box do you have?

Is it a V6, TV360 or Stream? https://www.virginmedia.com/care/tv-fault/which-tv-box 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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