on 22-05-2024 15:05
Hi all.
Seems booking an engineer is way harder than it needs to be, even phoning in has you running around in circles. Just need my Hub relocated. Any actual VM staff on here that can get me an appointment booked?
on 22-05-2024 15:38
A VM forum team member should reply here to assist usually within a few days. Cost for a non-fault call out should be £25.
on 23-05-2024 16:19
Hopefully sooner rather than later. Thanks for the reply.
on 28-05-2024 11:36
The wait continues.
on 28-05-2024 12:07
Hey Carlbh, thank you for reaching out and a warm welcome to the community I am sorry for the delay in this.
Let me send you a DM and we can sort this out.
As mentioned there is a one off charge of £25 for this.
Matt - Forum Team
New around here?
on 30-05-2024 12:12
Hey carlbh, please see my DM the area manager has ben trying to contact you various times now.
Do drop us a reply when you can do.
