on 24-12-2023 19:40
I will be moving house soon in the new year and the property has a full width block paved frontage with no grass/soil.
What will I have to do to transfer my services to the new property ?
Dig up the drive ??? Hope not
Would appreciate some advice in advance please 😉👍
Answered! Go to Answer
on 24-12-2023 23:13
I have seen other posts saying VM installers will not lift block paving. You will have to wait until after the holiday period for a response from a VM staff member.
on 24-12-2023 23:13
I have seen other posts saying VM installers will not lift block paving. You will have to wait until after the holiday period for a response from a VM staff member.
on 04-01-2024 07:57
Is there anyone from Virgin media that can help me please ?//
on 04-01-2024 13:00
Hi there Johnrigby4
Thanks for your post and welcome back to the community.
Sincere apologies for any issues faced, so we can investigate the situation please expect a PM from myself.
The message will appear within the envelope icon.
Regards,
on 07-01-2024 20:04
After several pm’s asking for account information I’m still not any further with this query since 2 weeks ago 😤
07-01-2024 20:17 - edited 07-01-2024 20:19
You are expecting a definite answer from a VM forum team member (ie a VM employee), yes? Alas, won't ever, ever happen. Because, they simply don't know, and neither can they possibly get an answer, which explains why every single VM employee has looked at this thread and backed away, leaving it for someone else.
All VM installations are carried out by third party contractors, I promise you that none of them are going to take on the task of lifting block paving and reinstating it afterward, your job has been kicked, and massively kicked into the long grass, to be done when and off any of them can be bothered to do it!
So, work on the basis of you aren't getting VM services anytime soon, what alternative suppliers do you have?