Address recently added on to Royal Mail Postcode Finder - How long will this take to show on Virgin Media

[Tombateman94]

Hi

As the title states

I've recently had the property added to the Royal Mail Postcode Finder listings, I'm just wondering how long this will take to filter through to end users (Virgin Media) so I can raise my order 🙂

If it's possible for someone at Virgin Media to push this through, that'd be ideal! 

Thanks
Tom

[nodrogd]

How long it takes to update the database is anyone's guess. However, any new additions on an existing street that do not already exist will come up as unserviceable. This will be because there is no direct access or "tee point" installed at the boundary. You will have to get VM to send a spotter out to assess the existing network to see what alterations are required & if those alterations come within budget.

[Jonny-M]

If this is a new build and the developer hasn't engaged with VM at all to get their services installed then it's unlikely you're going to get connected.

What is the backstory behind the property? Is it a new build on an existing site that was served before?

[Tombateman94]

The whole street is registered for VM so I doubt it'd be unserviceable.

I think it's just a case of them updating their database so I can raise my order. I don't really want to wait any longer as it's been time consuming registering the property on the RM website.

Hoping someone from VM can push through the address.

[John_GS]

Good afternoon @Tombateman94 

Thanks for posting and welcome to the community.

I'll send you a PM now to get some details, you'll be contacted within 10 working days.