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Address not listed

Lakss05
Joining in

Hi, I was hoping to get Virgin Media broadband at the flat I’ve moved into, but when going to do so I couldn’t find my flat under the postcode. Majority of the other flats in my building were listed, so how do I rectify this so I can purchase my broadband package?

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi @Lakss05 

Thanks for posting and welcome to the community.

I'll send you a PM now, get some details and arrange for a Spotter to check the cabling. 

You'll then have a decision within 10 working days on if your address is serviceable.

Best wishes.

John_GS
Forum Team


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