I have private messaged you both Yesterday and today and received no response. In addition
I've now had a text message telling me a technician will come tomorrow between 8 & 1. It does not tell me why this technician is coming but I assume it is to do something with the delivery to be made by Yodel at sometime today.
I'm getting no feed back from anybody on my contract, which I do not want changing. I am concerned that the visit by the Technician will leave me with kit I don't want and they will not be able resolve the issue with the contract.
I am getting so stressed by this. I'm going off line for at least an hour.
I repeat I do not want my contract changing (though I am getting really close to throwing the baby out with the bath water and all its toys with it and cancelling everything). I just need the red light fixing on the hub.
I feel I need to remind Virgin Media that I am presently paying about double what a new customer will have to pay and I've been a customer since 1998. It really is not like me to get so upset.
