on 15-03-2024 15:42
I'd like to order a 3m coax cable to run between my VM internal box and the broadband splitter. Thanks.
on 15-03-2024 15:50
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
on 19-03-2024 10:16
Hi garethbarton,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
This is something we can certainly order for you but in order to do that I will need to confirm some information with you to ensure we're ordering it on the right account.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,
on 19-03-2024 10:49
Hi garethbarton,
Thanks for coming back to me via private message. I've ordered the new cable for you now and it should be within you within 5 working days.
If you have any further queries or questions, pop back and let us know.
Many thanks,