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internet and tv down this morning

fastboy
On our wavelength

2 weeks ago - last edited 2 weeks ago by Moderator

hi

internet was working fine this early morning and now nothing,no tv no internet,currently using tethered mobile.

are there any outages in wf4 5jx area?

router flashing red and both downstairs and upstairs tv boxes flashing showing the in/out arrows.

 

thanks

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5 REPLIES 5

fastboy
On our wavelength

2 weeks ago

just came back on all working.

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nodrogd
Very Insightful Person
Very Insightful Person

2 weeks ago

It’s a good idea to check service status before posting (0800 561 0061). Network faults are usually posted within 10 minutes of being detected by network equipment.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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fastboy
On our wavelength

a week ago

there was no service fault at the time of posting..it would be good idea to check before posting replies.

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Ayisha_B
Forum Team
Forum Team
In response to nodrogd

a week ago

Hi @fastboy,

We're sorry for the downtime but glad to hear your services are back and the issue resolved.

If we can help with anything else, let us know.

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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Matthew_ML
Forum Team
Forum Team
In response to fastboy

Monday

Sorry to hear this.

How has it been over the weekend? 

Matt - Forum Team


New around here?

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