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WiFi pods not working since HUB 5 upgrade

Sudoku2310
Joining in

Hi,

Our wifi pods stopped working when we moved from a Hub 3 to Hub 5. We’ve called the technical Helpdesk and they are at a loss despite me saying they need to do something to link them to the new Hub 5. 
Can anyone give me some advice on how to help the technical Helpdesk sort this?

Thanks 

2 REPLIES 2

legacy1
Alessandro Volta

VM clearly did not see these pods linking to hub a problem.

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Ashleigh_C
Forum Team
Forum Team

Hi there @Sudoku2310 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I can see that you are now in a PM with a member of our team who can look into this for you, please do keep chatting with them and they will so all they can to assist.