WiFi Pods

[grahamsmythe]

VirginMedia recently sent me out a new wireless router because of a fault on the old one.

The new one works OK, but the three wi-fi pods that were connected to the old one no longer work.

Is there a way of resetting them so they can be associated to the new router?

[Client62]

Contact VM support and request all the VM Pods are re-paired to the replacement VM Hub.

The folks at VM are far too bone idle to do this when a new Hub is issued.

[Matthew_ML]

Hey grahamsmythe, thank you for reaching out and I am sorry to hear about your pod issue.

Did you see our reply on another thread you posted on?