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WiFi Pods order

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Hi, I ordered WiFi Pods by calling 150 a few days ago and was expecting some kind of email confirmation by now. Is someone from VM here who is able to check the order at all?  Tim


Thanks for speaking with us today @Raduku on the forums. 👋🏼

I'm glad we have been able to order out a Wi-Fi pod.
As advised - let us know if you need anything else and we'll help where we can.

Let us know how it goes with the pod once it arrives.

Kind regards,

Forum Team

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How did you managed to order them?

Yes, either by phone or someone will get back to you on here and order them for you

Hi I am trying to order WiFi pod for my bedroom with ridiculously low signal how do I order please 

Hey Coco28, thank you for reaching out and a warm welcome to the community I am so sorry to hear this.

I have taken a look at our side and I can see you've spoke to the team since this post, did they manage to help at all?

Matt - Forum Team

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'm struggling to get good wifi signal in the rooms upstairs, done a quick check with the VM connect app and in parts of one room it's goes down to 1Mbps.

he hub 3 rooter is sitting downstairs in the living room with no obstructions. 

Is there any chance I could order 1 wifi pod? It says on my package I am entitled to 3 free ones, but I couldn’t find a way to order one. 


Could someone help out please? I would want to explore this option first before looking into buying a wifi extender. 


Thank you in advance!  

Hello ClausB,

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with ordering pods.

There should be the option on our Connect App to order the first one .It can be a bit temperamental at times though.
I'd like to take a look into this for you and get one sent out.
If you don't mind, I will need to send you a private message to pass security. 
If you can check your logo at the  top right of your screen that would be great.