on 30-01-2024 10:50
Have upgraded my broadband to 1G, previously needed WiFi boosters which weren't great and still not getting decent WiFi upstairs. When I ordered the 1G I asked for the 3 free pods to be told I had to order one at a time. Pointless as I know I need all 3. But still I play the game and order 1, still waiting for it to arrive. Engineer came out to add new TV package and he even said that I needed the WiFi pods ! Still waiting, cant get WiFi to half of my house,
on 30-01-2024 15:02
Hi @AngelaCox
Thanks for posting and welcome to the community.
I am sorry for any WiFi issues.
I will send you a PM now to assist further but before coming back to me with the details, please download and use the Connect App - https://www.virginmedia.com/broadband/connect-app and run the wireless scans in the property.
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