Virginmedia has not got my contract on file as it was before it went digital.

[LeSe0308]

Who do I contact regarding my contract  joined 18th September 2014 they have no info on my contract as it was before they went digital.

[jbrennand]

Log onto your online VM account and see what it shows on there

[Kath_F]

Hi LeSe0308, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you've had some issues getting information from an old contract. It's unlikely any information would be stored on a contract from so long ago I'm afraid. Do you mind us asking what information you need from it and why you need this?

Let us know so we can help support you further. 

Thanks, 

[LeSe0308]

I went onto live chat they said I have a rolling monthly contract.  If I wanted to switch to another provider I would not have to pay to leave.  Just wanted to know where I stand regarding my contract.  Many thanks for replying to my query.

[ozsat]

A rolling contract has no tie-in or exit fee - you can just leave with 28-days notice.