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VM falling behind

pedlar1
Dialled in

Wi-fi 6 now wi-fi 7 routers available now, why are VM customers on top packages not given updated routers. Been loyal to VM over 20 years but left lagging behind with outdated router?

1 ACCEPTED SOLUTION

Accepted Solutions

carl_pearce
Community elder

Invest in your own router/mesh system/access points and stop relying on cheap rented kit, especially from an ISP that use their own proprietary hardware that is developed over years, which by that time is already outdated.

Loyalty means nothing to VM.

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22 REPLIES 22

Client62
Alessandro Volta

Last month the OP posted demanding Wi-Fi 6,  this month it is Wi-Fi 7.

Post you odds below for the OP wanting Wi-Fi 10 before the year is done ! 

 

Adduxi
Very Insightful Person
Very Insightful Person

I’m guessing the majority of VM users don’t have >1Gb tiers, so WiFi 5 is quite sufficient.  Other than that “power” users wouldn’t be using ISP supplied kit and prefer to use their own kit. 

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carl_pearce
Community elder

Invest in your own router/mesh system/access points and stop relying on cheap rented kit, especially from an ISP that use their own proprietary hardware that is developed over years, which by that time is already outdated.

Loyalty means nothing to VM.

IPFreely
Fibre optic

If you're talking about the new EE Hub yours for either a 24 month contract at £69.99 or £79.99 a month or £10 a month on top of a lower package.

If you want one that badly you know where to go. Brand new customers only right now so as long as you're happy to pay £70 a month for 24 months you're good to go.

Maybe it is time for VM to look after customers who pay for higher tiers and help "power users", we pay for it over the years of loyalty. Older kit is less secure ?

pedlar1
Dialled in

When its ready 😂

Alessandro, you not ready for Wi-Fi 10 ?

 

 

Tudor
Very Insightful Person
Very Insightful Person

I would never ever use a VM hub except in modem mode even if it had WiFi 7.  There are so many needed functions that are not available on VM hubs. No VLANS and lack of SSIDs to just name two. My WiFi 7 access point allows for 24 SSIDs, 8 for each band. Try getting this speed other than with a wired access point:

Screenshot 2024-08-13 at 19.51.52.jpeg.png


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Why are ISP charges so high using outdated low security routers ??