To move my virgin media wall socketfrom living room to other bedroom

[pavansept18]

Hi Team, 

I need to move my virgin media wall socket from living room to a bedroom (where I work). Could you please let me know if that is possible ?

Currently my WiFi signal is not reaching to the room where I work. For that, am using LAN cable, but that gives a disadvantage to me on not being able to close the doors, and having the clutter of cable in the house. 

I appreciate the help that can be provided on this. 

[Adduxi]

£25 fee to move the Hub as a non fault call out fee.  However you will just be moving the Wifi problem somewhere else.  Have a look at using Powerline Adaptors to get an ethernet and Wifi connection to your work bedroom.  Alternatively VM can supply Wifi Pods to extend the Wifi coverage.  They are £8pm or free depending on your Contract. 

[pavansept18]

Hi Adduxi, 

Thanks for your reply. That helps. Can I request virgin media support to have an appointment with me, and I am ready to pay the 25 GBP if needed. But I want expert to look at my home and suggest to move wall socket or WiFi pods or the other options. Either of the options, but I want that to be a reliable option. Thanks. 

[Martin_N]

Hi pavansept18,

Thank you for your post. With regards to the appointment for the £25 cost. The engineer wouldn't be able advise what is the best steps. They would only be able to complete the assigned work to them. Such as moving the socket. 

^Martin

[pavansept18]

I have ordered one WiFi pod, let me see if that solves the issue. If not, will reply here. 

[Adduxi]

Just remember the Pods work by re-transmitting the wifi signal from the Hub, so they are designed to go between the Hub and the blackspot, i.e. not in the room with the weak signal.

[David_Bn]

Thanks @pavansept18, we'll be sure to pick this up when you provide us with an update, and we can arrange for an engineer appointment at the cost of £25.00 if required.

Thanks,

David_Bn