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Splitter Box Removal

Joining in

Hi - I have an old, large and unsightly splitter Box which used to hold the TV and phone cables. It now only has the router cable running into it and I would like it removed. I've tried without success to have an engineer sent out but I understand that this can be done for a few of £25.  Could this be arranged please as we are remodeling the room and it would make a big difference if we could remove the box. Thanks



Very Insightful Person
Very Insightful Person

Call it in as a request for moving the Hub.  The CS  can usually do this simply - will cost £25


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Forum Team
Forum Team

Hi @Antsmarching 

Welcome to the community forums 

I can see on the systems at our side that the team is supporting you further with this already. 


Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 

Here to help 🙂
Virgin Media Forums Agent