on 09-09-2023 09:12
Posted on here a few days back about intermittent Internet connection and have just had a call from someone claiming to be virgin saying they need me to open my phone/ipad etc so they can remotely see what's wrong. They hadn't even asked account holder details etc so I told them I wasn't comfortable doing that and they said they'd cut off our Internet.
Just a heads up for anyone posting in the forums
on 09-09-2023 09:33
A very common scam. Glad you were not taken in, some people are.
on 09-09-2023 10:04
I can guarantee the call was NOT from Virgin Media. They will not make outgoing technical calls of this nature.
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on 11-09-2023 11:32
on 29-01-2024 13:01
Call on home line from Indian lady stating problem with Virgin media broadband in area and wanted to know the colour light on router. Didn't know what she was talking about I challenged why was calling and she hung up. The number called from was 02476395832.