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Replacement Hub 5

Dob47
On our wavelength

Hello there just wondering if someone could help me replace my faulty hub5.

4 REPLIES 4

madwayne
Dialled in

how do you know its the hub thats faulty?

Virgin support should be able to send a replacement and do online checks etc etc if not in modem mode?

 

Dob47
On our wavelength

For some reason it keeps powering off after being on for so long.

Tudor
Very Insightful Person
Very Insightful Person

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Dob47
On our wavelength

All sorted now