cancel
Showing results for 
Search instead for 
Did you mean: 

Relocation of Virgin Media Hub to another room

m80arm
Joining in

Hi,

I'm struggling to get through via telephone. Can you please arrange for a technician visit to relocate my virgin media modem to a different room please? I aware of a £25 cost to do this.

Thanks

Michael

2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

See this....

_________

You can text VM on 0753 305 1809 include account name/number and what the issue is, there is also a “Chat” option on their website - but note that replies usually take longer. Or you can speak to the team on WhatsApp by logging into your online account via a mobile handset and there will be a link to speak to VM by Whats App (the number is 0730 532 71120 ) - you can use the same number for their other social media platforms too - so try them all.

FINALLY… A VM person will pick this up on here and respond, but it can take a few days for them to get here.


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Martin_N
Forum Team
Forum Team

Hi m80arm,

Thank you for your post. We can certainly look to help with this. 

I will private message you now to confirm your details. 

^Martin