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Outside brown box broken

Sakya
Joining in

2 weeks ago

The brown box outside of the house is broken due to it’s age and weather , is there a way to replace that

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2 REPLIES 2

jbrennand
Very Insightful Person
Very Insightful Person

2 weeks ago

Just call it in as a fault - and post up a photo here for a VM person to see and commnet on in due course


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Steven_L
Forum Team
Forum Team

2 weeks ago

Hello Sakya,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your omni-box, we can arrange an appointment to get it replaced from here but will need to take a few details via private message. Please look out for my message.

Kind Regards,

Steven_L

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