Outage DY8
I lost all services at 13.05 today. No tv or broadband. According to your great customer services the flashing red light on my hub 5 means it is over heating and that is why I have no tv or broadband...
Forum Discussion
According to /virginmedia.com/help/how-to/broadband/hub-lights/red-flashing-light-hub-5 it doesn't mean that the hub5 is over heating. It means that the hub hasn’t been able to register on the Virgin Media network.
I'd agree that it's an area issue with the status page flipping between an area issue and green no issue.
The automated service checker on 0800 561 0061 would be a better indicator as it often gives details of more local issues down to postcode level, whereas the online checker is more useful for known faults affecting a far wider area..