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No WiFi on Hub 3 .

Wickerbloke1
Tuning in

on ‎03-12-2024 17:56

48 hrs no WiFi on Hub 3 . Did everything,unplugging, reset etc. No issues with wired connection. WiFi not working at all

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6 REPLIES 6

Client62
Alessandro Volta

on ‎03-12-2024 18:03

We had similar. 

A Factory Reset has to be done as a 60 second press on the RESET button,
then leave the Hub 3 powered on the revert to the shipping condition.

Do not turn off the Hub 3 after pressing reset,
regardless of the VM notes on this, it will abort the reset.

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Wickerbloke1
Tuning in
In response to Client62

on ‎03-12-2024 22:10

Thanks. Just tried it. Still nothing. 

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legacy1
Alessandro Volta

on ‎03-12-2024 22:25

Get new hub or just use modem mode and get your own router with 1Gb ports

---------------------------------------------------------------

BQM, Test for outgoing ports and SSL/L2TP VPN test

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jbrennand
Very Insightful Person
Very Insightful Person
In response to Wickerbloke1

on ‎04-12-2024 14:46

Are ethernet cabled devices still able to connect ?


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Wickerbloke1
Tuning in
In response to jbrennand

on ‎04-12-2024 19:33

Engineer coming out tmrw. New router I think. 

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Robert_P
Forum Team
Forum Team
In response to Wickerbloke1

on ‎06-12-2024 19:37

Hello Wickerbloke1

 

Apologies for the delays in responding to your original post and for the Hub issues experienced.

 

We appreciate the update and keep us up to date with the visit and outcome.

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