No RF signal detected
I don’t have internet for more than 2 hours. On my hub 3.0 the wifi logo is constant green and the ‘line at the bottom’ is flashing green. The wifi network seems to be up and running and when I c...
Forum Discussion
I'm having the same issue also. Hub 3 installed it on Tuesday and the bottom light is still flashing green. Replugged everything, restarted and even reset it. It connects to WiFi but with no internet
Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.
VM will not dispatch any technicians while an area fault exists.
If no area faults found:
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.