No Internet box delivery

[Jammy9669]

My Wi-Fi box didn't come but I did get an email regarding the delivery saying it would come yesterday but no account number. I received an email with my contract and another one with my order summary too...if it doesn't come today im going to cancel it anyway...can someone help me please.

[jpeg1]

Deliveries sometimes go missing between VM, Yodel and customer, and there never seems to be any way of tracing them. You may be lucky and it comes today. 

[VM-Jon]

Hi @Jammy9669 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon

[Jammy9669]

Hi I've sent details 

Thankyou