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No Internet box delivery

Jammy9669
Joining in

on ‎31-01-2024 09:26

My Wi-Fi box didn't come but I did get an email regarding the delivery saying it would come yesterday but no account number. I received an email with my contract and another one with my order summary too...if it doesn't come today im going to cancel it anyway...can someone help me please.

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3 REPLIES 3

jpeg1
Alessandro Volta

on ‎31-01-2024 09:38

Deliveries sometimes go missing between VM, Yodel and customer, and there never seems to be any way of tracing them. You may be lucky and it comes today. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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VM-Jon
Problem sorter

on ‎31-01-2024 10:17

Hi @Jammy9669 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Jammy9669
Joining in
In response to VM-Jon

on ‎01-02-2024 21:00

Hi I've sent details 

 

Thankyou

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