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New Hub 5 No computer WiFi

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eddieendgame
Joining in

on ‎28-11-2023 07:29

Hi, We have upgraded from Hub3 to Hub 5. Great so far 2 TIVO Boxes, 2 iphones, 1ipad, Dell laptop Windows 11 all ok. BUT Old Dell machine (Windows 10) cant see the new wifi signal. (Also same on old HP machine Windows 8). Can anybody suggest anything. Many thanks

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Client62
Alessandro Volta

‎28-11-2023 10:27 - edited ‎28-11-2023 10:33

If the two old machines are both 2.4GHz Wi-Fi only they may not be compatible with the Wi-Fi 6 / 802.11ax signal of the Hub 5.   Replacement dual band USB Wi-Fi adaptors are available from TP-Link and the like.

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Client62
Alessandro Volta

‎28-11-2023 10:27 - edited ‎28-11-2023 10:33

If the two old machines are both 2.4GHz Wi-Fi only they may not be compatible with the Wi-Fi 6 / 802.11ax signal of the Hub 5.   Replacement dual band USB Wi-Fi adaptors are available from TP-Link and the like.

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eddieendgame
Joining in
In response to Client62

on ‎29-11-2023 07:43

Hi Client62

Thanks for the input

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