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Moving router to another room

skzlx
Joining in

So my router is currently in my living room downstairs but I want it inside my room and my room does have the same wire in my wall but when i plug it in it doesnt connect to the internet so can virgin send a technician to fix or attach whatever needs to be connected so my router supplys internet in my room and is it free

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi skzlx,

Thank you for reaching out to us in our community and welcome, we can arrange a relocation of your Router, this is classed as a call out and is a one off £25 charge which goes on the following bill.

Regards

Paul.