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Move entry point to front of house

lewisx94
Joining in

on ‎04-12-2024 17:52

Hi 

Our current virgin media entry point is at the back of the house where the previous owners had it set up. Am I able to have an engineer move this to the front of the house instead? I believe this can be done for £25, how would I book this?

Thanks

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎04-12-2024 18:21

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Robert_P
Forum Team
Forum Team

on ‎06-12-2024 18:42

Hi lewisx94

 

Thanks for posting in regards to moving your external box, we're happy to help via the forums and welcome to the community.

 

We're happy to help with the moving of the box and I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.

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