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Lousy broadband

flipflop
On our wavelength

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5 REPLIES 5

flipflop
On our wavelength

Now over 15 hours of being totally unusable 

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BQM looks brutal. What does the service checker on 0800 561 0061 say? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

 

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 started at midnight ,so maybe an upgrade that went **bleep** up , nearly 20 hours now 😡

flipflop
On our wavelength

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Hi flipflop, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you were having issues with your services. Checking things here, I can see there was an open fault affecting your connection. This was closed as resolved earlier today. 

Please reboot the hub to refresh things and keep an eye on things over this evening. Let us know if you continue to have issues. 

Many thanks, 

Kath_F
Forum Team

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