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Lousy broadband

flipflop
On our wavelength

on ‎01-07-2024 08:28

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5 REPLIES 5

flipflop
On our wavelength

on ‎01-07-2024 17:24

Now over 15 hours of being totally unusable 

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Cardiffman282
Problem sorter
In response to flipflop

on ‎01-07-2024 18:18

BQM looks brutal. What does the service checker on 0800 561 0061 say? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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flipflop
On our wavelength
In response to Cardiffman282

on ‎01-07-2024 20:51

 

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 started at midnight ,so maybe an upgrade that went **bleep** up , nearly 20 hours now 😡

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flipflop
On our wavelength

on ‎01-07-2024 22:59

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Kath_P
Forum Team
Forum Team
In response to flipflop

on ‎04-07-2024 16:45

Hi flipflop, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

We're sorry to hear you were having issues with your services. Checking things here, I can see there was an open fault affecting your connection. This was closed as resolved earlier today. 

Please reboot the hub to refresh things and keep an eye on things over this evening. Let us know if you continue to have issues. 

Many thanks, 

Kath_P ✨
Forum Team
★ Wishing you & your family a very Merry Christmas and a Happy New Year ★

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