Internet

[Patricia161]

When I try to go too a link through my email or open some apps I can’t get through on my Virgin internet but if I set my internet to my hotspot I get through can anyone explain why

[Sabrina_B]

Hi @Patricia161 👋.

Thanks for reaching back out to us, sorry to hear that you are having issues with some of yours unable to open. Can we ask are these app of a mature nature such as gambling, gaming, etc that may be blocked by a mature filter in place to protect the younger generation? 

I shall drop you a private message should you need further assistance or that this may not be the case and need a deeper investigation.

Sabrina