My Broadband has been down the whole weekend and yesterday I saw some guy trying to fix it he said it should be done within a 2 hours or so but it is not fixed yet this is Monday morning now. I reported this issue on Saturday afternoon and I saw this guy yesterday night around 11:00 and he mentioned that he was made aware of the situation just couple of hours ago. This is really inefficient from Virgin Media. Also I work from home and I do not have internet now. There is no number to contact Virgin Media anymore for this issue if you try to contact them it's just sends you text message and it does the Diagnostics online there is no way you can speak to anyone this is really annoying.
