Installation delay nightmare

[kinradam]

Virgin media keeps delaying my installation service, it is so frustrating! It has delayed 2times and now they said need to delay for 2 months more! I need to work from home and can’t work without Boardband! Delaying fit that long is totally unacceptable 

[Beth_G]

Hi kinradam

Thank you for your post! We're sorry to hear that your installation has been delayed.

I'll drop you over a message so I can take your account details and look into this for you. I'll ensure that you have a complaint raised regarding the delays too.

Thanks,