Hub 5 ok but no connection
Hello, I currently have no internet access. It's the Hub 5 that I have and according to the light status I should have working broadband. I checked cables/splitters, FTTP box outside home (picture ...
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Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues and fix estimates, down to street cab/ postcode level.
Thanks for the reply.
Service status number has told me there is no issues in my area.
Sorry to hear there is an area issues GW1642,
The network team will be working on this as fast as they can do to get this fixed.
