on 15-08-2024 08:00
Hi, I had an email on 9th August asking if I wanted to upgrade to a Hub 4. I filled out the online form but I haven't had an acknowledgement and the website shows no open orders. Anything you can do to sort this out would be welcome. Thanks.
on 17-08-2024 15:30
Thanks for coming back to our Community Forums @MerlinTheCat, and we're sorry to hear of the issue experienced when trying to obtain a new Hub 4.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
on 03-09-2024 08:52
Hi @MerlinTheCat,
Thank you for getting back to us via private message. I'm glad that we were able to address and resolve your concerns.
Please do let us know if there's anything more that we can help you with.
Thanks,