on 01-07-2024 17:01
Hello Good day.
I just want to ask how to book an engineer to look for connection of my internet? Its always punctuate the connection, i would like to check the wire going to hone box receiver from DP (drop point) and all line in entire house.
on 01-07-2024 21:24
You can book a technician to visit by phoning customer service. If there is no fault found you will be charged £25.
on 04-07-2024 16:14
Hi cmdspyder,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We wouldn't usually send an engineer unless we can establish a fault that needs resolving. Can you please given us more information on what issues you're experiencing and we can help further 😊
Thanks,