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Firmware update scheduling

Joining in

It's about time Virgin allowed you to schedule Hub updates or just do them overnight.

Two so far this week at really inopportune times.


Forum Team
Forum Team

Hi @MrMusashi,

Thank you for your post and welcome back to our community forums. We're here to help.

We're sorry to hear you've had some trouble with your router. When we perform firmware updates, these tend to be put through late at night/very early in the morning to minimise any potential disruption. If it happens at other times then this tends to be that it failed a previous attempt.

How are things for you today?


Zach - Forum Team
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Thank you for asking, no issues and I wasn't aware that the updates were actually scheduled overnight so I've learned something.

Our router is on all the time therefore as you suggested it must have been a failed update.

Thanks again.

Very Insightful Person
Very Insightful Person

They have millions of users, it’s just not practical nor cost justifiable. 

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2