Extend coax or fibre internally

[robmo12345]

Hi. I need to relocate my router to another part of the house. The connection, from the existing wall box to the new router position, would be installed by me under floorboards. My service is currently provided by coax cable, but if taking the trouble to install cable under floorboards, then I might be tempted to install a fibre at the same time to the same new location, just for future proofing. I know the length of cable(s) required, but would need them terminated so that I can install at a later date, but have the dB levels adjusted at the same time. I understand that a non-fault engineer visit imay be required. Please can the team confirm whether this can be arranged via the community forum?

[Tudor]

You cannot use any cable not supplied by VM. VM will move your equipment for a £25 fee, but would not normally put the new cable under floorboards unless they are taken up when the technician arrives. What you can do is put in trunking with a pull cord and the technician should then install the cable for you. Has the advantage that the coax could be replace with fibre in the future you pulling it through the trunking.

[Nathan_B · Accepted solution]

Hi there @robmo12345 👋 Welcome to our forum and thanks for your post 😊 

As @Tudor has advised, we can arrange for an engineer with a £25 call out fee. I'll send you a PM to confirm your details. IF you'd like for us to arrange this please reply.

Regards

Nathan

[robmo12345]

Hi Nathan. Yes, please could send me a PM so I can provide you with my details.

Kind regards

Rob