Dodgy engineer work

[Ashkar]

Bodge job by engineer, I have had my Internet less that 12 hours then it went out, followed the steps on the app and check wall connection, the engineer had snapped off one of the clips that hold the fiber optic cable in and just screws a bit of plastic to hold it in place, not a happy chappy about this.

Your technician today was: Andrew

Your technician's ID was: 662

 

 

 

20

[Ashkar]

All sorted now, engineer came out and installed new cable.

[John_GS]

Hi @Ashkar 

Thanks for posting, welcome to Virgin Media and indeed the community. 

Apologies to hear about any internet issues and also the cabling.

Glad to hear all resolved though so thanks for the update :).

Please do keep us posted if you need further help.