on 03-11-2024 15:40
Hi All - I am still experiencing a lot of problems with 1G package.
Approx month or two ago I received new Hub5 as old one just broke down.
Things were bit better for few weeks but then recently online gamming became again - IMPOSSIBLE!!! I noticed that I am getting quite few post errors with new hub after the restart. Does this look normal?
3.0 Downstream channels
1 | 411000000 | 5.3 | 37 | QAM 256 | 1 |
2 | 419000000 | 5.3 | 38 | QAM 256 | 2 |
3 | 427000000 | 5 | 38 | QAM 256 | 3 |
4 | 435000000 | 4.2 | 38 | QAM 256 | 4 |
5 | 443000000 | 3.4 | 37 | QAM 256 | 5 |
6 | 451000000 | 4.1 | 37 | QAM 256 | 6 |
7 | 459000000 | 4.9 | 38 | QAM 256 | 7 |
8 | 467000000 | 5.3 | 38 | QAM 256 | 8 |
9 | 475000000 | 5.4 | 38 | QAM 256 | 9 |
10 | 483000000 | 5.5 | 38 | QAM 256 | 10 |
11 | 491000000 | 5.7 | 38 | QAM 256 | 11 |
12 | 499000000 | 5.8 | 38 | QAM 256 | 12 |
13 | 507000000 | 5.7 | 38 | QAM 256 | 13 |
14 | 515000000 | 5.6 | 38 | QAM 256 | 14 |
15 | 523000000 | 5.8 | 38 | QAM 256 | 15 |
16 | 531000000 | 6 | 38 | QAM 256 | 16 |
17 | 539000000 | 6.3 | 38 | QAM 256 | 17 |
18 | 547000000 | 6.3 | 38 | QAM 256 | 18 |
19 | 555000000 | 6.4 | 38 | QAM 256 | 19 |
20 | 563000000 | 6.4 | 38 | QAM 256 | 20 |
21 | 571000000 | 6.5 | 38 | QAM 256 | 21 |
22 | 579000000 | 6.5 | 38 | QAM 256 | 22 |
23 | 587000000 | 6.5 | 38 | QAM 256 | 23 |
24 | 595000000 | 6.5 | 38 | QAM 256 | 24 |
25 | 603000000 | 6.6 | 38 | QAM 256 | 25 |
26 | 611000000 | 6.5 | 38 | QAM 256 | 26 |
27 | 619000000 | 6.6 | 38 | QAM 256 | 27 |
28 | 627000000 | 6.5 | 38 | QAM 256 | 28 |
29 | 635000000 | 6.3 | 38 | QAM 256 | 29 |
30 | 643000000 | 6.3 | 38 | QAM 256 | 30 |
31 | 651000000 | 6.2 | 38 | QAM 256 | 31 |
32 | 659000000 | 6.3 | 38 | QAM 256 | 32 |
3.0 Downstream channels
1 | Locked | 37 | 189 | 85 |
2 | Locked | 38 | 183 | 139 |
3 | Locked | 38 | 161 | 0 |
4 | Locked | 38 | 170 | 142 |
5 | Locked | 37 | 198 | 141 |
6 | Locked | 37 | 175 | 106 |
7 | Locked | 38 | 180 | 51 |
8 | Locked | 38 | 167 | 60 |
9 | Locked | 38 | 213 | 117 |
10 | Locked | 38 | 157 | 62 |
11 | Locked | 38 | 138 | 42 |
12 | Locked | 38 | 136 | 46 |
13 | Locked | 38 | 134 | 46 |
14 | Locked | 38 | 157 | 69 |
15 | Locked | 38 | 137 | 69 |
16 | Locked | 38 | 130 | 64 |
17 | Locked | 38 | 121 | 30 |
18 | Locked | 38 | 127 | 9 |
19 | Locked | 38 | 120 | 11 |
20 | Locked | 38 | 108 | 10 |
21 | Locked | 38 | 115 | 10 |
22 | Locked | 38 | 111 | 28 |
23 | Locked | 38 | 113 | 25 |
24 | Locked | 38 | 107 | 23 |
25 | Locked | 38 | 121 | 20 |
26 | Locked | 38 | 126 | 0 |
27 | Locked | 38 | 120 | 0 |
28 | Locked | 38 | 104 | 0 |
29 | Locked | 38 | 104 | 0 |
30 | Locked | 38 | 110 | 0 |
31 | Locked | 38 | 97 | 0 |
32 | Locked | 38 | 100 | 0 |
3.1 Downstream channels
159 | 94 | 4K | 1840 | QAM 4096 | 1108 |
3.1 Downstream channels
159 | Locked | 40 | 6.3 | 4070852831 | 0 |
3.0 Upstream channels
0 | 49600000 | 39.5 | 5120 | QAM 64 | 9 |
1 | 43100000 | 38.5 | 5120 | QAM 64 | 10 |
2 | 36600000 | 38.5 | 5120 | QAM 64 | 11 |
3 | 30100000 | 37.8 | 5120 | QAM 64 | 12 |
4 | 23600000 | 37.5 | 5120 | QAM 64 | 13 |
3.0 Upstream channels
0 | ATDMA | 0 | 0 | 0 | 0 |
1 | ATDMA | 0 | 0 | 1 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 2 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
3.1 Upstream channels
14 | 10 | 34.0 | 2K | QAM 256 |
3.1 Upstream channels
14 | OFDMA | 200 | 74000000 | 0 | 0 |
on 03-11-2024 19:08
Start from a clean sheet - do this..
Switch the Hub off and unplug it from the mains supply for five minutes. Whilst it's off, Do a quick check that all of your coax and ethernet cable connections are in nice and "finger" tight - at the Hub and wall box and also at any connectors etc. Disconnect all the connections and reconnect to be sure. Ensure there are no “unterminated cable loose ends. Also check that the internal wiring is ok with no kinking, chaffing or dog chews etc.
Also, check that all looks good with the outside cabling and wall box (no “staples, etc.,) piercing the cables. Then, switch the Hub back on and leave ~5 minutes When all done, check back in the settings and ensure that the RS error counts and T3 errors have all reset to 0. Then check every hour or so to see if they start reappearing - they shouldn't. If they do (particularly the postRS and T3 ones) you have a problem (noise) that only a Tech visit will sort.
Also check the Upstream QAM’s are all at 64
Report back if the errors reoccur