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Connect App can’t find my Hub 5

Binkash
Joining in

Hi, I’ve recently joined Virgin Media Broadband and everything’s been fine. Initially I connected with the Connect app with no problem at all on both my android phone and apple iPad but over the past couple of days the connect app on both devices say the it can’t find my hub 5. I’ve tried everything list on this forum and nothing works. Is there a problem centrally or am I missing something. Help appreciated 

1 ACCEPTED SOLUTION

Accepted Solutions

jpeg1
Alessandro Volta

The Connect app is a waste of electrons. Connect directly to the hub on 192.168.0.1.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

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1 REPLY 1

jpeg1
Alessandro Volta

The Connect app is a waste of electrons. Connect directly to the hub on 192.168.0.1.

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.