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Cancel technician appointment

Ir-1974
Just joined

on ‎17-02-2024 08:23

Is there anyone on here from Virgin Media who can cancel a technician appointment I have scheduled for this afternoon. The fault was resolved last night but there is no appointment showing in my account and live chat is useless. 

Thanks 

 

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎17-02-2024 10:47

It takes a couple of days for a VM Mod to pick up here as this is a Community based forum, not a direct line to VM.

If there is no appointment in your account, it looks like no tech will be visiting?  

However, you will need to ring VM for something you need sorted by this afternoon unfortunately. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Alex_RM
Forum Team
Forum Team

on ‎19-02-2024 14:11

Hi Ir-1974,

Thanks for posting and welcome to our community 😊

We're sorry for the late reply on this one, but can see you were able to contact us to cancel the visit in time, if you need help with anything else please let us know.

Alex_Rm

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