@n_glover wrote:
By the looks of it, if virgin can help its the cheapest option. do you know how i can go about setting this up
VM might be the cheapest option but might not give you the outcomes you are hoping for.
VM won't install ethernet cables for you. An ethernet wired connection, however, would be best for your son's gaming.
VM will relocate their own equipment for a flat fee of £25 for things like relocating the router (where they would, most likely, run a cable around the outside of the house from front to back, assuming there are no practical difficulties with doing that, such as a terraced property).
Ideally though, for a single wi-fi router, you want the router in a central location relative to the rooms you want covered by its wi-fi signal and with minimal obstructions between the router and wi-fi users. The wi-fi performance of VM's hub's, however, is generally rated as poor on here no matter where it is located.
Other options which are often put forward on here include putting the hub into modem mode and getting your own router with better wi-fi quality, or modem mode and using a mesh wi-fi network, or installing a standalone wi-fi access point to cover wider areas of the home.
If you decide on the VM router move, the VM forum team can arrange a tech visit for you when they reply here, usually within a day or two.
