Cable installation

[TMac21]

I recently had virgin “lightning fast” cables installed in my street and surrounding streets in the area, I’m just wondering if anyone knows the wait time for when I can switch over to Virgin broadband.

currently stuck using openreach ISPs and not getting good enough speeds in my household.

[Adduxi]

That’s very unusual as Openreach based ISP’s are usually very good?

[Client62]

Below is a speed test, do share a screen shot the results from
your laptop / PC cable connected to the BT / Openreach kit.

If you are using Wi-Fi ... please do say as that can be a killer
of available speed especially if the laptop has a 2.4GHz only adaptor.

https://interprefy.speedtestcustom.com/

[Adduxi]

Just did a very quick test on that site over Wifi on Openreach 500/70 connection.

Ping  25ms  Jitter 0ms  Download 480.3 Mbps  Upload 72.2 Mbps

[jpeg1]

Same test on my 500/70 Openreach connection giving

ping 8mS, jitter 1mS consistently on wifi. That's about 3m and one brick wall from nearest AP. 

[Cardiffman282]

Apropos to nothing very much in particular I tried it on my VM 250/25 and got 215/26 ping 18 and jitter 2 in modem mode a room away. 

[John_GS]

Hi @TMac21 

Thanks for posting and welcome to the community. I'll send you a PM now to get some details, see if we can get you a date for the services to go live.

Best wishes.