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Broken Internet Hub 5

Wren1989
Tuning in

Hi,

My hub 5 has had an accident and gotten wet. I need a replacement one and happy to pay for this. Howver, I cant see anywhere to speak to someone online or order one? Please can you help?

Many thanks,

Lauren

1 ACCEPTED SOLUTION

Accepted Solutions

Cardiffman282
Knows their stuff

Call it in as a fault on 0345 454 1111 (possible charge of £25).

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

See where this Helpful Answer was posted

2 REPLIES 2

Cardiffman282
Knows their stuff

Call it in as a fault on 0345 454 1111 (possible charge of £25).

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

Thanks for the number! Got hold of someone and I'm booked in for a replacement on Friday PM. 🙂