Broadband box outside broken

[kenty_00]

The box where the broadband enters the house is broken and the wires are exposed. The box won’t just fit back together.  I have covered over with a temp fix but how do I get an engineer to come and fix

 

[Tudor]

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post..

[Matthew_ML]

Hey kenty_00, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

I am going to send you a PM and we can look at sorting this out for you. Cheers 

[Matthew_ML]

Glad we have manage to get the ball rolling on this for you. 🙂