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8 diget pin

Sully2
On our wavelength

Trying to find 8 diget pin on router but is not on base only setting number I can see is 192.168.0.1

29 REPLIES 29

goslow
Alessandro Volta

How are you trying to connect to the VM hub, via wireless or with a cabled connection? I assume a Chromebook has no ethernet connection

Sully2
On our wavelength

I am trying to add a dongle to my desktop upstairs as I don't have wifi or internet upthere the hub is down stairs

goslow
Alessandro Volta

No need to bother with trying that. Do you use any plug-in wireless powerline boosters in your home?

 

Sully2
On our wavelength

When you say "no need to bother" is what I am trying to do not possible?

No I don't use a plug in

goslow
Alessandro Volta

I meant no need to bother trying anything with your desktop setup just now.

We might not get too much further until we can see what you are seeing. There are some instructions here for making a sceenshot on a Chromebook

https://www.cnet.com/tech/computing/how-to-take-a-screenshot-on-a-chromebook/

see if you can upload an image of this prompt for an 8 digit PIN which you are seeing

Do not accidentally upload any personal info in the screenshot or it will be blocked by the moderators

An 8 digit PIN is for an older Hub 3 so I am not sure why/how you are seeing that. If you had any powerline connections it might possibly have been trying to connect you to a neighbour's hub

There is another topic running here where there is a login issue on a Hub 5

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-5-will-not-accept-router-password-even-...

which may be coincidental

Sully2
On our wavelength

OK many thanks will take me a while to digest this I have to pop out for a while so is it ok to come back to you later>

goslow
Alessandro Volta

You can post back on here whenever you like. Someone will usually make a reply and try to help. I think I may be missing something obvious here and someone else may happen along to explain it with a better idea of what is going on.

Graham_A
Very Insightful Person
Very Insightful Person

Having scanned through this thread it looks as if @Sully2 is trying to connect a device to their VM hub using an 8 digit WPS pin code.

There used to be an option in earlier VM hubs to generate a one time WPS pin but I can't see an option to do this with a Hub5.

Depending on what type of device the op is trying to connect there may be other options such as using the WPS button on the Hub5 or manually entering the Hub5 WiFi SSID and password.

________________________________
Graham

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Sully2
On our wavelength

You have been really helpful and thanks for taking the time it is very good of you, I will look at it but I do struggle with tech think]gs maybe look too deeply into it. Golf is off tomorrow so will study it then and let you know.

Cheers

 

goslow
Alessandro Volta

After re-reading the topic all the way through again, I'm not actually that clear on what it is that Sully2 is trying to do!

I had initially read the topic as the OP was trying to log into the admin settings of the Hub 5 but, after re-reading, it's not clear what the task at hand actually is!

On the older superhubs if 'Enable WPS' was checked I think you used to get an additional prompt on the hub login screen for the WPS PIN. The WPS PIN used to be on a sticker on the bottom of the superhub. A Chromebook (which was mentioned in the topic) can't use WPS it would seem from a Google search.

When you come back to this Sully2, please let us know exactly what is the actual task you are trying to do which is generating this 8 digit PIN prompt and what device are you seeing this on?