8 diget pin

[Sully2]

Trying to find 8 diget pin on router but is not on base only setting number I can see is 192.168.0.1

[goslow]

A Hub 5 label is shown here

https://community.virginmedia.com/t5/Forum-Archive/Hub-5-web-interface-password/m-p/4856213#M2934633

the settings password is underlined in red which is 12 characters to log into the Hub 5

SSID and wifi password are on the LHS of the sticker and are redacted in white

[Sully2]

ok thanks will go and try it now

[Sully2]

Have just tried and it specifies 8 digit pin and will not accept letters at all

[goslow]

1) Does your label on the bottom of your Hub 5 look like the one in the image I linked?

2) Does it show the 'Sagemcom' brand name?

3) Does your sticker underneath show a 12 character password for your own hub?

[Sully2]

Yes it is identical made by the same company Sagemcom in France

[goslow]

Is the prompt asking you for a WPS 8 digit number which may well be in a pull-out card in a little pouch on the side or back of the hub?

[Sully2]

It asks for an 8 digit number have looked on the side and can't see a pouch

[goslow]

Post up a screen shot of what you are seeing. Use the camera icon to insert an image when you are composing a message

The moderators will have to approve it before it appears on the public forum.

[Sully2]

I have a chromebook and  the camera facility yo show doesn't seem available

[Sully2]

Can I email or message you is that allowed?