What this means......
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Hub5 stocks are being preserved for new 1GB customers. Existing customers upgrading to 1 GB need either a Hub4 or 5. So if you upgrade and have a Hub4 already, chances are you will be left with that as it is capable of the 1GB "package". Your Hub3 isn't, but current "policy" is to issue to a Hub4 on upgrades. You "might" just get a Hub5 but its not guaranteed that you will.
£40 is the "standard charge applying to any VM customer wanting to upgrade some non-faulty equipment.
Best chance of a "free upgrade" is if the Hub4 you get goes faulty and a Tech visit is needed... where tea and biscuits often does the trick - or - they may only have Hub5's in their van at the time.
Which feature of the 5 is it that the 4 lacks for you?
